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Terms & Conditions

All our terms and conditions are below. If you can't find what you're looking for, then please click here to contact us.


Training
- You participate at your own risk, you must obtain a clear health assessment from your doctor or GP prior to exercise.

- Sessions are to be booked online as a block booking only.

- All sessions must give 24hrs notice prior to cancellation otherwise the session is still chargeable in full.

- Please ensure that you are warmed up before you start the PT session so that it does not eat into our training time. We can perform a warm up together but bear in mind, this will take up some of the training time.


- If you are late for your session, we must still finish at the same time in order to not affect clients in the next time slot.


- If your health changes or deteriorates in any way, you must tell us prior to your session.

- A PARQ must be filled out prior to training. Otherwise training cannot go ahead.

MetaFIT 
- You participate at your own risk, you must obtain a clear health assessment from your doctor or GP prior to exercise.

- Sessions are to be booked online as a block booking only.

- Sessions are booked as a non-contract subscription. Each subscription renewal covers four consecutive weeks of MetaFIT. The subscription can be cancelled at any time.

- All sessions must give 24hrs notice prior to cancellation otherwise the session is still chargeable in full.

- If you are late for your session, we must still finish at the same time in order to not affect clients in the current or next time slot.

- If your health changes or deteriorates in any way, you must tell us prior to your session.

- A PARQ must be filled out prior to training. Otherwise training cannot go ahead.

- Training may be carried out by any member of AK Active.


Nutrition Plans
- Nutrition plans are not refundable however the client is able to postpone the plan should any issues arise . The client can then resume the plan when ready. NOTE: this applies within 2 weeks only.
- The plan WILL work providing that you stick to it. Changes are dependant upon your consistency and devotion to the plan.
- Check ins must be on Monday and Thursday before midday without exception. Please remember to check in to avoid missing out on any necessary diet changes. For example, if a check in is missed on Monday, the next accepted check in will be Thursday. 

 

Training Plans
- Ensure that you are thoroughly warmed up before training and following the plan.
- Team AK accept no responsibility for any injuries that occur when training. Ensure good form throughout.
- Remember to cool down post workout to allow heart rate to return to normal.

- You participate at your own risk, you must obtain a clear health assessment from your doctor or GP prior to exercise.


Supplements
- Once the protective seal is broken, supplements become non-refundable. This is applicable unless in exceptional circumstances where there may be something wrong with the supplements themselves however this is highly unlikely.
- Supplements are not a replacement for a healthy diet. They are designed to help alongside your plan and will not achieve results alone.
- Do not take if you have heart problems, are pregnant or are breast feeding.

- Please consult with your GP before taking any type of supplement.


FitStream & FitStream Stretch
- You participate at your own risk, you must obtain a clear health assessment from your doctor or GP prior to exercise.

- Your data will never be used outside of AK Active and is solely used to be able to build around your requirements. It will not be shared or distributed.
- By opting into FitStream & FitStream Stretch, you are agreeing to be debited an amount of money on a monthly (FitStream) or weekly (FitStream Stretch) basis depending on what package you signed up for.
- Workouts are scheduled at specific times and will be available to watch later should you not be able to catch it live.
- Workouts will be performed and guided by Team AK. They are designed for members of all abilities and may include variations to exercises that some members may find difficult.
- Members should be aware that occasionally, some equipment may be used. Members will be directed to a household item that can be used should they not have the specific piece of equipment.
- Members can cancel FitStream at any time but must bear in mind that payments are taken in advance. Members will not be refunded if the payment has been taken and month started.
- AK Active Ltd will not be held responsible for injuries sustained whilst performing a FitStream or FitStream Stretch workout. The member assumes all responsibility upon sign up. It is the members responsibility to warm up prior to and cool down properly following the workout.
- Cancellations must be made two weeks in advance otherwise the month ahead will be charged in full.
- When a subscription is activated on this website, the member MUST do the following on Facebook:
For FitStream, search for "AK Fit Stream", request to join the group.
For FitStream stretch, search for " AK Fit Stream Stretch", request to join the group.

28 Day Kickstart & T4L

 - No refunds of deposits are permitted following opt in to the 28 day kickstart & T4L however the member is able to postpone the kickstart and join one at a later date.
- The sessions are run at set times. Please attend every session that you signed up for in order to get the best out of the 28 days. We cannot place extra sessions on for those who have missed them.

- We cannot add extra people into another T4L class if that class is full, should they miss their original slot as the group is strictly limited to six people. We also cannot add more sessions on if you miss out on a session. The sessions are 3x per week at set times unless otherwise communicated by the AK Active team.

- We cannot add extra people into another Kickstarter class if that class is full, should they miss their original slot as the group is strictly limited to 14 people.

- Nutrition plans are provided on a 1 week turnaround from time of submission of the nutrition plan questionnaire.

- Your nutrition plan will be changed dependant upon your check ins. Check ins must be made before 12pm on the specified days in order to amend plans in good time. Amendments cannot be made if check ins are late.


- If the member continues to make progress on the nutrition plan, no changes need to be made. There is plenty of choice within the plan. It is about consistency - this is what will get results.


- Free products are subject to availability.


- If the member joins the kickstart with a friend, both parties are free to gift their £10 voucher to each other.


- If your health changes or deteriorates in any way, you must tell us prior to your session.
- The plan WILL work providing that you stick to it. Changes are dependant upon your consistency and devotion to the plan.

- If the member wants to opt out of the kickstarter or T4L before starting and after having paid the full price. They will be deducted the set up costs and the cost of nutrition plan if it has already been supplied. This is because some work goes into tailoring the plan for the members needs.

- If the member opts into a three or six month package, they can postpone should any issues arise. They cannot however be fully refunded should they wish to stop at any point. Admin charges will be applied.

*Train for free in December

Training in December offer covers the 9th - 19th December which is six sessions during this time period only. No purchase necessary, not exchangeable. This offer is activated when the member purchases a kickstart or non refundable 50% deposit for sessions beginning in January 2020 only.


Healthy & Delicious Nutrition Guide.
 
- This is a non-contract subscription.
- By purchasing this product, you understand that this is a subscription as stated and cannot be refunded. The member is free to cancel at any time.
- The member will be sent a new recipe guide each month upon subscription payment of £4.99.
- The member also benefits from nutrition survival guides based on the nutrition of top restaurants in the UK.


Other Information
Participant acknowledges that there are risks involved in participating in any exercise and wellness program and understands that the Company recommends that the Participant obtain authorisation from his/her medical provider prior to beginning the Company’s exercise and wellness program. In this connection, the Company’s exercise and wellness program shall include, but not be limited to, intense weight training, strenuous aerobic activity, and nutritional counselling.
Participant agrees, today and on all future dates, (1) that he/she is voluntarily participating in the Company’s exercise and wellness program and assumes all risk of injury (including, but not limited to, death, paralysis, heart attack, and injury to bones, joints, or muscles), the contraction of any illness or medical condition that might result, or any damage, loss, or theft of any personal property, and (2) that the use of all facilities the Company owns, leases, or otherwise uses, shall be at the sole risk of the Participant and/or the Participant’s guest.


Accordingly, the Company shall not be liable in any fashion for any injury to the Participant and/or the Participant’s guest or any damage to the personal property of the Participant and/or the Participant’s guest and the Company shall not be subject to any claim, demand, injury, or damages whatsoever, including, without limitation, those demands resulting from any acts of negligence on the part of the Company, its officers, owners, agents, employees, independent contractors, or others.


In consideration of his/her participation in the Company’s exercise and wellness program, the  Participant for himself/herself and on behalf of his/her executors, administrators, successors, and assigns, does hereby expressly forever release and discharge the Company, its successors and assigns, as well as its officers, owners, agents, employees, independent contractors, or others from all claims, demands, injuries, damages, or causes of action arising out of or in connection with the Company’s negligence.


This Agreement includes, without limitation, injuries that may occur as a result of (1) the Participant’s use of any exercise equipment, (2) the Company’s improper maintenance of any exercise equipment, and/or (3) the Company’s negligent instruction, counselling, or supervision in connection with the exercise and wellness program. The Participant further agrees to save, indemnify, and hold harmless the Company, its officers, owners, agents, employees, independent contractors, or others from all costs and expenses, including its reasonable attorneys’ fees, arising from claims and demands which are the subject matter of this Agreement.


Participant is aware that the Company does not provide any kind of insurance for his/her benefit in connection with the Company’s exercise and wellness program. Participant understands that this Agreement is intended to be as broad and inclusive as permitted by the law and agrees that if any portion is held invalid, the remainder of the Agreement will continue in full legal force and effect.
By beginning an AK Athletic plan you agree to take part and acknowledge and agree to the above T&C’s.

 

GDPR - How we use your information
- We will never share your personal information.
- Your personal information submitted as either PAR-Q or nutrition questionnaire is used solely to develop your tailored plan.
- Images and results may be used for promotion however you have the opportunity to object to this.
- Your email address will NEVER be passed on.